Return & Refund Policy

Thank you for registering with us. Please read our return policy carefully before completing your registration.

1. Registration Fees

All registration fees are non-refundable, unless otherwise stated in writing or required by law.

2. Cancellation Requests

If you wish to cancel your registration:

You must contact us within 7 days of payment and before any services, materials, or access have been provided.

Refunds, if approved, may be subject to an administrative fee.

3. Exceptions

Refunds may be issued under the following circumstances:

Duplicate payment made in error.

The event, service, or membership for which you registered is canceled by us.

You were charged incorrectly due to a technical issue.

4. How to Request a Refund

To request a refund, please contact our support team at support@equestrianbah with:

Your full name

Transaction ID or payment confirmation

Reason for the refund request

5. Processing Time

Approved refunds will be processed within 7–14 business days to the original method of payment.

Customer Service Contact

If you have any questions about your registration, payment, or this return policy, please feel free to reach out to our customer support team:

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (local time)

We are here to help and will respond to all inquiries as promptly as possible.